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COVID-19 VisitorPoint Level 3 Update

COVID-19 Image LevelKia Ora to all our valued customers,

Keeping safe and avoiding transmission continues to be a key focus at a personal, business and national level for us all.  We’re pleased to let you know that our warehouses in Auckland, Christchurch and Queenstown have opened Monday – Friday to facilitate stock orders, and contactless pick ups and deliveries through this Level 3 Alert.

Contactless pick up & deliveries
If your business is re-opening and you have a requirement for stock, contactless pick up and deliveries are vital. We are operating limited staff and hours through our warehouses at the moment to minimise transmission risk, so please allow additional time for your order to be placed, picked and packed. Our trade website www.VisitorPointOnline.com is currently closed throughout Alert Levels 3, however we are still processing manual orders on demand.

Please allow for safe distancing for both pick-up and delivery of stock; call ahead where possible so our staff are expecting you. We have designated safe areas on arrival outside all branches for your stock to be left.

Please contact your local distribution centre to place an order directly with the following information:

  • Business Name:
  • Delivery Address:
  • Email Address:
  • Contact Name:
  • Phone Number:
  • Quantity and stock you would like to order:

Alternatively phone 0800 276 248 and we will be happy to help you.

Merchandising
At level 3 we will not be providing merchandising service, but we will look forward to promoting your businesses domestically once the alert levels reduce. We will be in contact with further updates in due course.

Distribution and warehousing contracts
Although our sales team are not on the road at the moment, we are still available to help support your business through the changing landscape, offer advice on how to make the most of your brochure distribution spend, and review your contracts over email, phone or video chat. If you would like to talk to one of our team you can contact [email protected] or call our freephone 0800 276 248.

Finally we would like to send our sincere thanks and well wishes to our tourism community – we work in this industry and understand the pain you are feeling. As a New Zealand family owned business who have been distributing tourism print collateral throughout Aotearoa since 1967, we thank you for your business and look forward to promoting your businesses through these challenging times and out the other side. He waka eke noa – we are all in this together.

Stay safe and kia kaha.

The VisitorPoint Team